Shipping Policy

Processing & Delivery Time

All orders are processed within 0-1 business days after payment confirmation.
Once your order is processed, you will receive an email or SMS with your tracking information.
Typical delivery time is 1-2 business days.

Please note: Delivery times may vary slightly depending on your location, weather conditions, or courier delays.

Shipping Charges

We are pleased to offer Free Shipping across Canada on all orders — no hidden fees or minimum order value.
There are no additional handling or packaging charges.

Order Tracking

Once your order is shipped, you will receive a tracking number via email.
You can use this number to track your shipment directly on the carrier’s website.

Delivery Partners

We ensure that every order is delivered safely and on time across Canada. Our products are shipped and installed using a combination of our own transport and service teams, along with trusted Canadian delivery partners such as Canada Post, UPS, and FedEx.

For most HVAC equipment, our in-house delivery and installation team handles transportation, setup, and final placement to ensure the product reaches you in perfect condition and is installed correctly.

This approach allows us to maintain full quality control from dispatch to installation, ensuring a smooth and professional experience for every customer.

Damaged or Lost Packages

If your package arrives damaged or does not arrive within the estimated delivery time, please contact us immediately at [contact@smart-savings.ca].
We will assist in filing a claim and arranging a replacement or refund as per our policy.

Contact Us

If you have any questions about shipping or order tracking, please reach out to us:

Email: conatct@smart-savings.ca
Phone: +1 647-450-1302